1. Data Controller
The data controller is Uslužno trgovački obrt Dobri, owned by Ante Barić, seated at Sinjska 7, 21000 Split, OIB: 99929630012.
For any inquiries regarding data protection, please contact us by email at ante@kljucar-baric.com or by phone at 021 486 999.
2. Data We Collect and Purpose
Through this website, we only collect personal data that you voluntarily provide when submitting a quote inquiry. This includes:
- Your name and phone number (required) so we can respond and call you back;
- Requested service type and urgency level;
- Address or neighborhood for on-site call-outs;
- Optional email address and description of your lock/key issue.
Collected information is used exclusively to answer your inquiry, prepare a quote, or schedule an on-site service visit at your request.
3. Legal Basis and Data Retention
The legal basis for processing your information is taking steps at your request prior to entering into a contract or service agreement (Art. 6(1)(b) GDPR).
Data is retained only as long as necessary to process your inquiry and provide the requested service, after which it is deleted unless statutory record-keeping obligations require otherwise.
4. Cookies and External Services
This website does not use tracking cookies, advertising cookies, or third-party web analytics tools.
Spam Protection (Cloudflare Turnstile): Our quote form uses Cloudflare Turnstile to prevent automated spam and abuse. Turnstile only loads once you interact with the form, verifying that you are a genuine human visitor.
Interactive Map (OpenStreetMap): The map on the contact page is loaded on demand only when you click 'Show map'. No requests are made to third-party map servers prior to that click.
5. Your Rights
You have the right to request access to, rectification of, or erasure of your personal data at any time. To exercise your rights, contact us by email at ante@kljucar-baric.com.